The Internal Information Channel is the general system made available by the company for the confidential receipt and management of communications, complaints or reports relating to potential regulatory breaches, improper conduct or situations contrary to internal policies.
This channel acts as a single, centralised entry point, allowing for the appropriate initial assessment of the facts and their subsequent referral to the competent body, committee or specific procedure, whether in matters of criminal compliance, equality, LGTBIQA+ diversity or any other applicable area, while guaranteeing at all times confidentiality, the protection of the reporting person and the absence of retaliation.
Communications may be submitted through any of the following channels:
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